What Social Listening Isn’t — But You’ve Definitely Tried It

What Social Listening Isn’t

Jade Becerra Arita

Jade Becerra Arita

Marketing Manager

7 November 2024

We’ve all done it — mistaken random activities for “insight gathering” in the digital world. Spoiler alert: If you’re stalking exes, talking to your dog about brand strategy, or binge-watching cat videos, you might need a little refresher on what Social Listening actually is. 🎯

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Let’s clear things up with a list of what Social Listening definitely isn’t and why this AI-powered tool can save you from those questionable habits! 😄

1. Stalking your ex on Instagram

Nope, creeping through your ex’s vacation pics does not qualify as Social Listening. While it may involve lurking in the digital shadows, real Social Listening helps brands understand broad consumer trends and insights—not your questionable life choices. 🙈

Misconceptions about social listening, point 1Misconceptions about social listening, point 1

2. Talking to your dog about your marketing strategy

Look, we’ve all been there — asking your dog what they think of your latest campaign. But until Fido can track sentiment analysis and dig up brand mentions, it’s not Social Listening! Instead, Social Listening uses AI to actually understand what people think about your brand in the real world. 🐕💬

Misconceptions about social listening, point 2Misconceptions about social listening, point 2

3. Reading mean tweets about yourself

Going down a Twitter rabbit hole of harsh comments is not a strategic move. Social Listening, on the other hand, helps you gather useful feedback about your brand so you can make improvements without the emotional scars. 😅💻

Misconceptions about social listening, point 3Misconceptions about social listening, point 3

4. Eavesdropping on conversations at the coffee shop

Sure, listening in on people’s coffee-fueled chats could give you some gossip, but it’s not going to give you the big-picture insights you need. Social Listening is like eavesdropping, but legally and with actual data that drives business decisions. ☕👂

Misconceptions about social listening, point 4Misconceptions about social listening, point 4

5. Spending hours on Reddit rabbit holes

Binge-reading conspiracy theories on Reddit might be a hobby, but it’s not Social Listening! Instead of getting lost, Social Listening uses AI to sift through millions of online conversations to spot relevant trends and brand mentions. Reddit for the win, but let’s stay focused! 🔍🧠

Misconceptions about social listening, point 5Misconceptions about social listening, point 5

Now that you’re a pro at spotting what isn’t Social Listening, we think you’re ready for the real deal! 🎯 

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Ready to see how it actually works? Discover how YouScan can help you uncover insights, track trends, and connect with your audience like never before — no ex-stalking required.😉

Turn millions of online conversations
into a source of market insights

Track and analyze social media mentions effortlessly with YouScan. Ensure your brand remains healthy and resonates with your target audience. 

Upon requesting a demo, you will have the opportunity to:

  • Share your social listening needs and requirements;

  • Experience a tailored demo showcasing how YouScan can meet them;

  • Explore customized solutions and strategies designed for your brand's unique challenges.


Just submit your details, and our experts will guide you through YouScan's innovative approach to AI-powered social media listening.