People love to share their user experiences - both negative and positive. Whether it's your competitor's disgruntled customer, someone comparing products,users discussing your newly released features or a fresh app review - these are the voices that need to be heard.
Leverage user-generated content to:
Whether there's an unexpected influx of negative feedback, a mention from an influencer, a heated discussion, or a new sales opportunity - we got you covered with our AI-based Smart Alerts. And our Slack integration makes acting on it easier than ever!
Got listed on G2Crowd? New App Store review? AngelList comment? With YouScan, you got it all in one place.
You decide what mentions and data you need. Scale and customize YouScan to fit your exact needs and business processes. Any kind of integration is possible using our clear API.
YouScan helps us not only to track mentions and reviews we got about all range of Depositphotos products but also to follow up all the feedback we got and coming up with new features which match users’ demands. We are also really happy to emerge with our solutions at the exact place wherever these are requested: Facebook or Twitter feed, blogs, chats etc. Using YouScan as an essential tool for building relationships with press is also must be mentioned.
YouScan helps us to uncover product insights and identify brand promoters and influencers. Thanks to YouScan we can track all of our users mentioning the product. And the customer support is stellar! We highly recommend YouScan as the best Social Media Listening tool.
We use YouScan to know what our customers think about the product. It`s convenient both for Customer Success team and the Product team. Developers love to get the feedback about latest features straight to our Slack channel. Besides, YouScan is an excellent choice not just for real-time monitoring of Social Media - it has outstanding analytics options.
We use YouScan to know our customers and their preferences better; get a deeper understanding of how their perceive our products. YouScan is an excellent choice for both real-time monitoring of social media, as well as for sophisticated analytics of consumer reviews and opinions Artem Stepanov - Coordinateur Communication Technique et Prescription, Michelin
We’ve chosen YouScan for social media monitoring because of high quality data capture and verification provided by their platform, analytics capabilities as well as excellent customer support and professional services. Tracking tens of thousands of daily mentions of our brands and products; uncovering consumer and competitive insights, identifying brand influencers and detractors is possible thanks to YouScan.