People love to share their user experiences - both negative and positive. Be that your competitor's disgruntled customer, someone comparing products on Quora, users discussing newly released features or a fresh review - these are the voices to be heard.
Turn them into insights to:
Whether it`s a negativity surge, influencer mentioning your brand, heated discussion or new Sales opportunity - we`ve got you covered with our automatic Alerts. And it's easy to collaborate on mentions internally with our Slack integration.
Got listed on G2Crowd? New AppStore review? Angel List comment? Yes, you got it. All in one place. SaaS specific sources are covered by YouScan.
You decide what mentions and data you need. Scale and customize YouScan to fit your exact needs and business processes. Any kind of integration is possible using our clear API.
YouScan helps us not only to track mentions and reviews we got about all range of Depositphotos products but also to follow up all the feedback we got and coming up with new features which match users’ demands. We are also really happy to emerge with our solutions at the exact place wherever these are requested: Facebook or Twitter feed, blogs, chats etc. Using YouScan as an essential tool for building relationships with press is also must be mentioned. Alexey Pedosenko - Director of PR, Depositphotos
YouScan helps us uncover valuable consumer insights and improve our offerings. We truly like working with their team and see their product being improved all the time. I highly recommend YouScan as a best-in-class social media monitoring tool. Irina Yargina - Community Manager, Auchan Ukraine
We use YouScan to know our customers and their preferences better; get a deeper understanding of how their perceive our products. YouScan is an excellent choice for both real-time monitoring of social media, as well as for sophisticated analytics of consumer reviews and opinions Artem Stepanov - Coordinateur Communication Technique et Prescription, Michelin
We’ve chosen YouScan for social media monitoring because of high quality data capture and verification provided by their platform, analytics capabilities as well as excellent customer support and professional services. Tracking tens of thousands of daily mentions of our brands and products; uncovering consumer and competitive insights, identifying brand influencers and detractors is possible thanks to YouScan. Anna Musikhina - Chief Digital Officer Russia, L'Oréal